Common Challenges Organizations Face With AI Adoption—and How to Overcome Them

By MBO Partners • February 13, 2025
time 4 MIN
Independent pro
Key points
  • As MBO's AI report notes, independents are eager to explore AI and see how it can help them achieve more in their work.
  • At MBO, we’ve identified five key challenges organizations face when it comes to successfully adopting AI.
  • We also offer proven strategies that can help your organization implement AI successfully and make the most of its capabilities.

AI is the newest technology changing how companies work, offering exciting opportunities for those who work with independent contractors. As highlighted in our recent research on AI usage, many independents are eager to take their work to the next level and achieve more meaningful results with AI.

  • 67% of independents report that Gen AI helps manage repetitive tasks
  • 59% use AI to expand customer offerings
  • 65% feel AI enhances their creativity

MBO Partners provides expert guidance on successfully implementing AI in your organization to benefit your independent contractors and the rest of your workforce.

Understanding the Barriers to Organizational Adoption of AI

Why do promising technologies often fall short in organizations? More often than not, the issue stems from a mix of human behavior, organizational culture, and how changes are embraced.

Take, for example, a new tool designed to improve workflows. Leadership might be excited about its potential, but months later, it remains unused. The problem isn’t always the technology—it’s the people who need to adopt it.

Our team at MBO has identified five key challenges organizations face when it comes to using AI:

1. Fear of the Unknown

Employees often prefer familiar workflows and may see new systems as a threat to their skills and job security. Addressing this challenge involves providing clear and relatable explanations that show how new tools can support both their personal growth and the success of the organization.

2. Lack of Training

Introducing a new system without enough support can leave employees feeling overwhelmed and more likely to rely on old methods. Offering personalized, ongoing training gives them the skills and confidence they need to use the new tools successfully.

3. Strategic Misalignment

When new tools or processes aren’t connected to broader organizational goals, they can seem like random changes instead of useful improvements. Teams need to see how these tools support larger business objectives to understand their true value.

4. Insufficient Leadership Support

If leaders aren’t actively involved, team members may view new initiatives as unimportant. When top management stays engaged, it sends a message that the change is important and worth the effort.

5. Complexity

A complicated implementation process can make people reluctant to use new tools. Simplifying the tools, improving how they work, and ensuring they fit well into current workflows can help teams adapt more easily.

Check Out: 6 Ways to Help Independent Workers Make the Most of Gen AI

Strategies for Successful AI Implementation

The success or failure of AI projects often depends on how easily they fit into current workflows and how well people accept them. To overcome the challenges of using AI, organizations need a clear plan that addresses both technical and cultural factors.

Here are five key strategies we recommend to help your organization adopt AI and achieve its full potential:

1. Clear Communication With a Human-Centered Approach

Organizations should create a clear story that explains why they are using AI. Highlighting how AI can help team members both personally and professionally builds trust and makes change easier to accept.

2. Personalized Training and Support

Training shouldn’t be one-size-fits-all, so support should align with different skill levels and roles. Team members who can guide others along the way make it easier for everyone to feel confident and supported when using new tools.

3. Strategic Alignment With Organizational Goals

AI initiatives must connect directly to broader business objectives. When employees see how these tools support their company’s overall success, they’re more likely to engage and adopt them.

4. Leadership Involvement and Advocacy

For AI initiatives to succeed, they need strong support from leadership. Selecting AI champions within your organization can help by providing guidance and generating enthusiasm. Leaders who actively participate and show genuine interest create an environment where AI adoption becomes part of the company’s DNA.

5. Simplifying Complex Processes

Complicated tools and processes can make it harder for people to use AI. Keeping systems simple and fitting them into current workflows helps your team feel confident and supported.

Discover: How to Create a Plan for AI Implementation in Your Workforce

AI and Other Tools: Preparing Your Workforce for Tomorrow

Are you ready for the future? MBO Partners offers tools and resources to succeed in today’s world of AI and advanced technology, including our annual State of Independence report with AI insights.

To learn more about how MBO can help your organization achieve long-term success, visit our services and solutions page.

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