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A Big 4 Company Mitigates Impersonation Risks in Its Contingent Workforce
3,700
Identity verifications completed
13
High risk cases identified and flagged
100%
Risk mitigation
Challenge
The Growing Threat of Contractor Identity Fraud
In a digital-first world where virtual interviews and remote work are the norm, contractor impersonation has become a major concern. A Big 4 company recently faced this exact challenge: ensuring the candidates interviewed were the same ones hired and actually performing the work.
Given the critical role of their contingent workforce in operations, the company recognized that even one instance of identity fraud could cause serious consequences. For example:
- Project delays that could disrupt business timelines
- Regulatory compliance violations posing legal and financial risks
- Reputational damage that might take years to repair
- To address these risks, the company needed a strong verification system integrated into their existing workflows.
GATE
Solution
MBO's Anti-Impersonation Service
MBO proposed implementing our Anti-Impersonation Service, designed to protect contractor engagements from initial interviews to when contractors began billing on projects. The service confirms the identities of contractors through real-time government ID verification, facial recognition technology, and liveness detection at multiple touchpoints.
Service features
- Comprehensive risk strategy, including compliance with international regulatory standards
- Consultative implementation and change management
- Seamless integration with internal systems without causing delays or disruptions
- Customizable reporting for full transparency into verification results
- A user-friendly verification process for contractors
- 24/7 real-time monitoring with instant alerts for suspicious activity
Implementation
The process started with a collaborative review of the company’s contractor management workflows to identify potential fraud risks. Our team built and designed identity verification measures which aligned with the company’s risk strategy and timelines, striking a balance between security with user experience. Post-launch, we provided ongoing system monitoring and reporting to ensure smooth operation.
Results
Dramatic Risk Reduction
During the first six months of implementation, the company saw measurable outcomes that demonstrated the value of MBO’s Anti-Impersonation service.
Key stats (first 6 months):
- Over 3,700 independent professionals completed identity verifications through this process
- 13 high-risk cases identified and flagged, which resulted in these professionals not being placed on active projects
- 100% risk mitigation: The company has continued the service beyond the original six-month period, with plans to potentially expand it to their other contingent workforce base.
Identity fraud is a growing threat for companies across all industries. A single bad actor can create project delays, break client trust, and cause financial and reputational harm.
For 30 years, MBO Partners has successfully managed a variety of global workforce challenges. Our Anti-Impersonation Service delivers protection you can trust, powered by cutting-edge technology and a team dedicated to your success.
Ready to learn more? For more details on MBO's Anti-Impersonation Service, visit our Anti-Impersonation service page or contact our compliance team.
Industry
Professional Services
Number of employees
65,000+
Company revenue
$5 Billion+
Areas served
Global
86%
The company grew its direct sourcing marketplace by 100%
6 Million
The company saved an average of 35-40% on each requisition
7
To date, the consulting firm has added more than 5,000 qualified independents to their talent pool
Jenna Kinter
Vice President, Enterprise Solutions
Jenna has successfully worked with a number of clients in various industries and has gained an in-depth understanding of their needs so that MBO can help them meet their business requirements and goals.
