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Big 4 Consulting Firm: How Leveraging MBO's Direct Sourcing Platform Saved $250M
2,000
Average daily headcount
$1 Billion +
Transaction spend
$250 Million
In savings
Situation
Proactive Adaptation To The Next Way Of Working
In 2015, a Big 4 consulting firm recognized a turning point in the changing world of work; they trusted their data and knew they should make some changes. Their independent contractors were managed through an outdated technology platform and a pricey third-party service provider; neither of which could evolve at the required velocity. Brass tacks, their current way of working was not agile enough to scale.
Together with executive leadership, they set the objective to shift their workforce to an optimized model which strategically mixed a percentage of full-time employees with defined populations of offshore and independent contract labor. Leveraging independent professional talent meant accessing a population with the core skills, heterogeneous thinking, and knowledge to better serve their clients while significantly improving utilization.
The consulting firm looked to reduce the costs and better mitigate the risk associated with managing their existing contingent worker population while attracting and maintaining long-term relationships with high-value independent professionals.
They identified their needs for:
- a streamlined, end-to end operating model that would handle engagement, onboarding, payment, and management of their contingent workforce including complex worker classification issues;
- a partner who truly understood independent workers and how to engage them successfully within an elastic tech-enabled platform, and to help manage the entire process.
GATE
Solution: Enter, MBO Partners
A Customized- Self-Service Direct Sourcing Platform
MBO worked with the firm to build a customized self-service platform and incorporated extensive service vetting by top tax and legal professionals on each engagement. MBO engineered the procurement of independents by leveraging three compliant solutions - this modular approach ensured flexibility of engagement while actively containing startup costs.
The platform development featured faster and better payment terms for contractors as well as a self-service system where the consulting firm's managers could engage talent, set pricing events to help identify the best person for the right cost, oversee time entry, and post project ratings.
Dashboards were included to aggregate data points across the entire system and workflows for greater visibility into metrics and margin goals.
Results
Better, Faster, Stronger
- During their soft launch, the consulting firm engaged approximately 100 independent professionals and achieved nearly $1M in supply chain savings in just 9 months.
- Within four years directly sourcing talent via MBO, the consulting firm's platform grew by more than 50,000 workers and achieved nearly $100M in supply chain savings across $650M in spend.
- They also realized an additional savings of over $23M by incorporating a middle engagement offering - MBO Business Services - that helped to identify and meet the evolving needs and requirements of independent professionals.
Industry
Professional Services
Number of employees
328,000
Company revenue
$50 Billion
Areas served
152 Countries
2,000
Average daily headcount
$1 Billion +
Transaction spend
$250 Million
In savings
Dave Cassar
Chief Revenue Officer
Dave manages the portfolios of several of MBO's largest enterprise clients, and leads the company's international efforts.
