Global Management and Information Technology Consulting Firm Streamlines Independent Contractor Engagement
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SITUATION
Developing a Compliance Infrastructure to Ensure Future Success
A global management and information technology consulting firm needed assistance with proposal support and contract administration for their independent workforce. Their previous methods of independent contractor engagement and management were tedious and required various workarounds to engage independent contractors who were deemed non-compliant. Further, the consulting firm needed to revamp their internal compliance review process and streamline their overall engagement method.
GATE
By streamlining their engagement methods, the consulting firm was able to vastly improve independent talent partnerships. They lowered payment terms, simplified the onboarding process, and minimized compliance risk-practices which have increased overall independent contractor interest in working with the company.
SOLUTION
Enhancing Program Visiblity and Containing Cost Simultaneously
MBO worked closely with high-level partners at the consulting firm to develop the infrastructure needed to support the firm's entire talent lifecycle. Under MBO's direction, the consulting firm was able to consolidate their population of independent contractors under one program, which flowed through MBO. This allowed the consulting firm and the independent contractors they engaged to work together in an easier, faster way.
By transitioning the administrative burden of contractor management to MBO, the consulting firm now has a greater ability to track time as well as billable and non-billable expenses for all contractors.
Due to the strong client relationship, MBO has also been able to assist the client in implementing a number of additional program aspects that were not part of the initial scope. This includes assistance in improving the client's proposal process, specifically revising it to help independent contractors qualify for small business certifications when applicable-a practice that helps the consulting firm meet certain federal contract requirements. The changes MBO made put the consulting firm in a better position to mitigate potential compliance risks and update their practices to align to an ever-changing regulatory climate.
RESULTS
Improved Talent Partnerships and Ongoing Client Efficiencies
By streamlining their engagement methods, the consulting firm was able to vastly improve independent talent partnerships. They lowered payment terms, simplified the onboarding process, and minimized compliance risk-practices which have increased overall independent contractor interest in working with the company. The company has engaged MBO as their provider of choice for nearly a decade, overseeing more than 5,000 contractors through the program since the program began, many of whom have engaged and re-engaged multiple times.
Today, there are almost 350 active independent contractors engaged through the program. Since program inception, the consulting firm has saved more than $47 million and has expanded the program to six business units.
Industry
Federal Government
Number of Employees
27,000 Employees
Company Revenue
$6.7 Billion
Areas Served
80+ Countries
$47 Million
Dollars saved since program inception
350
Current independent contractors engaged on projects via the program
6
Number of unique business units using MBO at the company
THE TEAM
John has more than 20 years of leadership, management consulting, and technology experience growing services-based companies. He has worked with many Fortune 500 companies across several verticals including healthcare, financial services, and technology.
THE TEAM
Vice President, Enterprise Solutions
John has more than 20 years of leadership, management consulting, and technology experience growing services-based companies. He has worked with many Fortune 500 companies across several verticals including healthcare, financial services, and technology.
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