Overview
Where we are today
Enterprises today are facing chronic skill shortages, especially for highly skilled, in-demand workers. In response, firms have been moving to increase their businesses' speed, flexibility, and agility and have increased their use of independent labor. They're also increasingly turning to private branded and curated marketplaces to access, hire and manage highly skilled independent consultants.
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Research results
Contingent labor trends show business priorities have shifted
Currently, the average contingent labor workforce of the companies surveyed is 28%, and that number is expected to grow to 38% in 5 years. The top reasons for using contingent labor include increasing productivity, getting tasks done more quickly, meeting workload peaks and accessing specialized skills and hard-to-hire talent. Surprisingly, saving money is no longer ranked in the top three reasons as these other factors now take more of a priority.
Top reasons for using contingent workers
39 %
Increase productivity
36 %
Meet workload peaks
36 %
Get tasks done more quickly
Branded marketplaces are the leading way to find contingent talent
Usage of internal independent worker talent marketplaces are expected to grow over the next 18 months, driven in part by the high levels of satisfaction reported by current users. Primary reasons include access to specialized skills, increased productivity, and the ability to get tasks done more quickly.
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