How to Make & Keep Customers Happy
Satisfying your customers is the best way for you to grow your business. This is done by balancing the goal of maximizing revenue and nurturing customer relationships. However, not everyone can easily balance the two.
Given that there are many consultants competing in the same business, how can you have the edge in terms of your value proposition? How does the value of your business benefit the customers that you are targeting in order to make them happy?
In this webinar, Chris Simmons, the founder of Rainmakerz Consulting LLC, answers questions on how to make customers satisfied with your services. He will discuss how to manage customer expectations, how to face challenges and opportunities in customer satisfaction, how to justify hiring or retaining certain consultants, and the advantages that consultants can have over full time employees.
In this webinar, you will learn:
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The three dimensions of customer happiness
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The factors you need to consider in each dimension of customer happiness
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The best practices of satisfying your customers
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How to build trusted and stable resources for your customer
Your presenters:
Chris Simmons
Rainmakerz Consulting LLC